We hope that you love your affirmation card deck! But if you are unsatisfied with your purchase, you have 30 calendar days from the date tracking shows your package was delivered to initiate a return.
To be eligible for a return, the item must be unused and in the exact same condition that was received. Your item must also be in the original packaging (including unopened and untorn shrink wrap on box).
Before any returns are processed, they must be approved by us. Please email firstname.lastname@example.org with your order number, photo of the item, along with the reason for your return.
Only once we have confirmed your order is approved for return may you return it to us at the address we provide you. Any orders you return without prior notification or approval by us are not guaranteed to be refunded.
Returns shipping fees are your responsibility and we will not reimburse you for the costs to ship our product back to us. Please return using a standard trackable service.
Once we receive your return, it will be inspected and we will notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Please note that we will not refund the postage/shipping fees that you paid as part of your order.
If your return is not approved for reasons such as:
- product used
- product opened
- product not in original packaging or not arrived in original condition
- shrink wrap torn or removed off product
then your item will remain in our warehouse until you make payment arrangements to have the item shipped back out to you again.
For any return or refunds, please contact us at email@example.com and we'll get you sorted.